Cardio Phoenix Privacy Policy
Cardio-Phoenix Limited (“us”, “we”, “our”, or “Cardio Phoenix”) operates the https://www.cardiophoenix.com/.
This page informs you of our policies regarding the collection, use and disclosure of personal data when you want to contact us, subscribe, and register to use our system (use our Service).
We use your data to provide and improve the Service. By using the Service, you agree to the collection and use of information in accordance with this policy. Unless otherwise defined in this Privacy Policy.
It is your free and voluntary decision to give your personal data. However, it is necessary that you give us certain personal data to sign up to the Website, contact us thought Contact form and register to use our Services. You can withdraw your consent at any time by contacting us support@cardiophoenix.com. Please remember that even if you withdraw your consent, it is still OK that we processed your data before the withdrawal.
Definitions
Service
Services includes the use of our two subdomains: https://chart.cardiophoenix.com/ and https://store.cardiophoenix.com/ (or it’s regional based versions) for purchasing devices, parts, and tests as well as using testing software (as part of the CHART system).
Data
Personal Data and/or Usage Data
Personal Data
Personal Data means data about a living individual who can be identified from those data (or from those and other information either in our possession or likely to come into our possession).
Usage Data
Usage Data is data collected automatically either generated by the use of the Service or from the Service infrastructure itself (for example, the duration of a page visit).
Cookies
Cookies are small files stored on your device (computer or mobile device).
Data Controller
Data Controller means the natural or legal person who (either alone or jointly or in common with other persons) determines the purposes for which and the manner in which any personal information are, or are to be, processed.
For the purpose of this Privacy Policy, we are a Data Controller of your Personal Data.
Data Processors (or Service Providers)
Data Processor (or Service Provider) means any natural or legal person who processes the data on behalf of the Data Controller.
We may use the services of various Service Providers in order to process your data more effectively.
Data Subject (or User)
Data Subject is any living individual who is using our Service and is the subject of Personal Data.
GDPR
the Regulation (EU) 2016/679 of the European Parliament and of the Council of 27 April 2016 on the protection of natural persons with regard to the processing of personal data and on the free movement of such data and repealing Directive 95/46/EC (General Data Protection Regulation) (Text with EEA relevance)
Information Collection and Use
We collect several different types of information for various purposes to provide and improve our Service to you. We collect the Data when you subscribe to our newsletter, contact us via contact form, or use our services (services for purchasing, and software use).
Types of Data Collected
Personal Data
While using our Service, we may ask you to provide us with certain personally identifiable information that can be used to contact or identify you (“Personal Data”). Personally identifiable information may include, but is not limited to:
- Email address
- First name and last name
- Phone number
- Organization Name
- Address, State/Country, Province, ZIP/Postal code, City
- Cookies and Usage Data
- However, we do not collect any sensitive data.
We may use your Personal Data to contact you with newsletters, marketing or promotional materials and other information that may be of interest to you. You may opt out of receiving any, or all, of these communications from us by following the unsubscribe link or the instructions provided in any email we send.
Usage Data
We may also collect information on how the Service is accessed and used (“Usage Data”). This Usage Data may include information such as your computer’s Internet Protocol address (e.g. IP address), browser type, browser version, and other diagnostic data.
Tracking Cookies Data
We use cookies and similar tracking technologies to track the activity on our Service and we hold certain information.
Cookies are files with a small amount of data which may include an anonymous unique identifier. Cookies are sent to your browser from a website and stored on your device. Other tracking technologies are also used such as beacons, tags and scripts to collect and track information and to improve and analyse our Service.
You can instruct your browser to refuse all cookies or to indicate when a cookie is being sent. However, if you do not accept cookies, you may not be able to use some portions of our Service.
Examples of Cookies we use:
Essential Cookies - Essential Cookies enable you to navigate the Site and to use its services and features. Without these necessary Cookies, the Site will not perform as smoothly for you as we would like it to and we may not be able to provide the Site or certain services or features.
Preference Cookies - Preference Cookies collect information about your choices and preferences, and allow us to remember language or other local settings and customize the Site accordingly.
Social Media Cookies - Social media Cookies are used to enable you to share pages and content you find interesting on our Site through third-party social networking and other websites. These Cookies may also be used for advertising purposes.
Analytics Cookies - Analytics Cookies collect information about your use of the Site, and enable us to improve the way it works. For example, Analytics Cookies show us which are the most frequently visited pages on the Site, help us record any difficulties you have with the Site, and show us whether our advertising is effective or not. Analytics Cookies allow us to see the overall patterns of usage on the Site, rather than the usage of a single person. We use information from Analytics Cookies to analyze the Site traffic, but we do not examine this information for individually identifying information.
Advertising Cookies - Advertising Cookies are set to manage our advertising. These Cookies collect information about your activities on this Site and other websites to provide you targeted advertising.
Use of Data and Legal Basis for Processing Personal Data under the General Data Protection Regulation (GDPR)
Cardio Phoenix legal basis for collecting and using the personal information described in this Privacy Policy depends on the Personal Data we collect and the specific context in which we collect it. We will retain and use your Personal Data only to the necessary extent.
Cardio Phoenix may process your Personal Data for the following purposes:
- We need to perform a contract with you until the end of rendering services for your benefit (section 6 (1) (b) of GDPR),
- We want to send you marketing information as long as you have given us permission to do so (section 6 (1) (a) of GDPR
- The processing is in our legitimate interests and it is not overridden by your rights for the period of time indicated in relevant statutes of limitations (section 6 (1) (f) of GDPR,
- To comply with the law as long as it is necessary (section 6 (1) (c) of GDPR,
Cardio Phoenix will also retain Usage Data for internal analysis purposes. Usage Data is generally retained for a shorter period of time, except when this data is used to strengthen the security or to improve the functionality of our Service, or we are legally obligated to retain this data for longer periods.
Transfer of Data
Your information, including Personal Data, may also be transferred to — and maintained on — computers located outside of the European Economic Area, where the data protection laws may differ from the GDPR.
Therefore, if we transfer Personal Data outside the European Economic Area, i.e. to third countries, the transfer of personal data will be based on appropriate legal mechanisms such as a Commission Implementing Decision, standard contractual clauses or other similar legal mechanism provided for in the GDPR.
Your consent to this Privacy Policy followed by your submission of such information represents your agreement to that transfer.
Cardio Phoenix will take all the steps reasonably necessary to ensure that your data is treated securely and in accordance with this Privacy Policy and no transfer of your Personal Data will take place to an organization or a country unless there are adequate controls in place including the security of your data and other personal information.
To ensure that you have adequate control over your personal data transferred outside the European Economic Area, you will have the right to obtain a copy of your personal data transferred to third countries at any time.
Disclosure of Data
Business Transaction
If Cardio Phoenix is involved in a merger, acquisition or asset sale, your Personal Data may be transferred. We will provide notice before your Personal Data is transferred and becomes subject to a different Privacy Policy.
Disclosure for Law Enforcement
Under certain circumstances, Cardio Phoenix may be required to disclose your Personal Data if required to do so by law or in response to valid requests by public authorities (e.g. a court or a government agency).
Legal Requirements
Cardio Phoenix may disclose your Personal Data in the good faith belief that such action is necessary to:
- To comply with a legal obligation
- To protect and defend the rights or property of Cardio Phoenix
- To prevent or investigate possible wrongdoing in connection with the Service
- To protect the personal safety of users of the Service or the public
- To protect against legal liability
Security of Data
The security of your data is important to us but remember that no method of transmission over the Internet or method of electronic storage is 100% secure. While we strive to use commercially acceptable means to protect your Personal Data, we cannot guarantee its absolute security.
Our Policy on “Do Not Track” Signals under the California Online Protection Act (CalOPPA)
We do not support Do Not Track (“DNT”). Do Not Track is a preference you can set in your web browser to inform websites that you do not want to be tracked.
You can enable or disable Do Not Track by visiting the Preferences or Settings page of your web browser.
Your Data Protection Rights under the General Data Protection Regulation (GDPR)
If you are a resident of the European Economic Area (EEA), you have certain data protection rights. Cardio Phoenix aims to take reasonable steps to allow you to correct, amend, delete or limit the use of your Personal Data.
If you wish to be informed about what Personal Data we hold about you and if you want it to be removed from our systems, please contact us.
In certain circumstances, you have the following data protection rights:
- The right to access, update or delete the information we have on you. Whenever made possible, you can access, update or request deletion of your Personal Data directly within your account settings section. If you are unable to perform these actions yourself, please contact us to assist you.
- The right of rectification. You have the right to have your information rectified if that information is inaccurate or incomplete.
- The right to object. You have the right to object to our processing of your Personal Data.
- The right of restriction. You have the right to request that we restrict the processing of your personal information.
- The right to data portability. You have the right to be provided with a copy of the information we have on you in a structured, machine-readable and commonly used format.
- The right to withdraw consent. You also have the right to withdraw your consent at any time where Cardio Phoenix relied on your consent to process your personal information.
Please note that we may ask you to verify your identity before responding to such requests and that we may refuse to remove the Data if it is justified by the law.
You have the right to complain to a Data Protection Authority about our collection and use of your Personal Data. For more information, please contact your local data protection authority in the European Economic Area (EEA).
Service Providers
We may employ third party companies and individuals to facilitate our Service (“Service Providers”), provide the Service on our behalf, perform Service-related services or assist us in analyzing how our Service is used.
These third parties have access to your Personal Data only to perform these tasks on our behalf and are obligated not to disclose or use it for any other purpose.
Within our organization your Personal Data is processed only by authorized persons.
Analytics
We may use third-party Service Providers to monitor and analyses the use of our Service.
Google Analytics
Google Analytics is a web analytics service offered by Google that tracks and reports website traffic. Google uses the data collected to track and monitor the use of our Service. This data is shared with other Google services. Google may use the collected data to contextualise and personalise the ads of its own advertising network.
You can opt-out of having made your activity on the Service available to Google Analytics by installing the Google Analytics opt-out browser add-on. The add-on prevents the Google Analytics JavaScript (ga.js, analytics.js and dc.js) from sharing information with Google Analytics about visits activity.
For more information on the privacy practices of Google, please visit the Google Privacy Terms web page: https://policies.google.com/privacy?hl=en
Behavioral Remarketing
Cardio Phoenix uses remarketing services to advertise on third-party websites to you after you visited our Services. We and our third-party vendors use cookies to inform, optimize and serve ads based on your past visits to our Service.
Tawk.To
Cardio Phoenix uses Tawk.To to communicate with website visitors. For more information on how they manage data, check: https://www.tawk.to/privacy-policy/
Google Ads (AdWords)
Google Ads (AdWords) remarketing service is provided by Google Inc.
You can opt-out of Google Analytics for Display Advertising and customize the Google Display Network ads by visiting the Google Ads Settings page: https://www.google.com/settings/ads
Google also recommends installing the Google Analytics Opt-out Browser Add-on – https://tools.google.com/dlpage/gaoptout – for your web browser. Google Analytics Opt-out Browser Add-on provides visitors with the ability to prevent their data from being collected and used by Google Analytics.
For more information on the privacy practices of Google, please visit the Google Privacy Terms web page: https://policies.google.com/privacy?hl=en
Marketing
Email Marketing Tools: We utilize industry-leading email marketing tools to deliver our newsletters, updates, and other marketing communications to our users. Currently, we primarily rely on Brevo (formerly Sendinblue) as our preferred email marketing platform.
Brevo (formerly Sendinblue):
Brevo is a trusted and reliable email marketing service that enables us to efficiently send emails to our users. It helps us maintain effective communication channels, keeping you informed about our latest products, services, promotions, and important updates. Brevo ensures that your personal information remains secure and protected in accordance with our Privacy Policy.
In the past, we have also used Mailchimp as an email marketing tool. Although we no longer actively utilize Mailchimp, it's important to note that during the period we used this service, your personal information was handled in compliance with our Privacy Policy and Mailchimp's privacy practices.
Please be assured that we take the privacy and security of your personal information seriously. We continuously evaluate and update our email marketing tools to provide you with the best possible user experience while maintaining the highest standards of data protection.
Facebook remarketing service is provided by Facebook Inc.
You can learn more about interest-based advertising from Facebook by visiting this page: https://www.facebook.com/help/164968693837950
To opt-out from Facebook’s interest-based ads, follow these instructions from Facebook: https://www.facebook.com/help/568137493302217
Facebook adheres to the Self-Regulatory Principles for Online Behavioural Advertising established by the Digital Advertising Alliance. You can also opt-out from Facebook and other participating companies through the Digital Advertising Alliance in the USAhttps://www.aboutads.info/choices/, the Digital Advertising Alliance of Canada in Canadahttps://youradchoices.ca/ or the European Interactive Digital Advertising Alliance in Europehttps://www.youronlinechoices.eu/, or opt-out using your mobile device settings.
For more information on the privacy practices of Facebook, please visit Facebook’s Data Policy: https://www.facebook.com/privacy/explanation
Cardio Phoenix uses remarketing services to advertise on third party websites to you after you visited our Service. We and our third-party vendors use cookies to inform, optimise and serve ads based on your past visits to our Service.
Linked in
In order to deliver more relevant ads to our audience, this website uses LinkedIn Marketing Solutions by LinkedIn. This technology allows users who have already visited our online services and shown interest in our services to see targeted advertising on the LinkedIn website and the LinkedIn Audience Network.
Linked in Privacy Policy find here: https://www.linkedin.com/legal/privacy-policy
Payments
We may provide paid products and/or services within the Service. In that case, we use third-party services for payment processing (e.g. payment processors).
We will not store or collect your payment card details. That information is provided directly to our third-party payment processors whose use of your personal information is governed by their Privacy Policy. These payment processors adhere to the standards set by PCI-DSS as managed by the PCI Security Standards Council, which is a joint effort of brands like Visa, MasterCard, American Express and Discover. PCI-DSS requirements help ensure the secure handling of payment information.
The payment processors we work with are:
Stripe
Their Privacy Policy can be viewed at https://stripe.com/us/privacy
Links to Other Sites
Our Service may contain links to other sites that are not operated by us. If you click a third party link, you will be directed to that third party’s site. We strongly advise you to review the Privacy Policy of every site you visit.
We have no control over and assume no responsibility for the content, privacy policies or practices of any third party sites or services.
Children’s Privacy
Our Service does not address anyone under the age of 18 (“Children”).
We do not knowingly collect personally identifiable information from anyone under the age of 18. If you are a parent or guardian and you are aware that your Child has provided us with Personal Data, please contact us. If we become aware that we have collected Personal Data from children without verification of parental consent, we take steps to remove that information from our servers.
Changes to This Privacy Policy
We may update our Privacy Policy from time to time. We will notify you of any changes by posting the new Privacy Policy on this page.
We will let you know via a prominent notice on our Service, prior to the change becoming effective and update the “effective date” at the top of this Privacy Policy.
You are advised to review this Privacy Policy periodically for any changes. Changes to this Privacy Policy are effective when they are posted on this page.
Accessibility Statement
Our intent and commitment
Our wish is to make our website accessible to all visitors. It's not yet.
Our goal is to provide universal access to our website by following WCAG 2.0 (current WCAG 2.1) A, AA guidelines. But this is a work in progress.
Feedback
It's important to us if you are in need of assistance that you contact us.
Email – Accessibility@cardiophoenix.com
Contact Us
If you have any questions about this Privacy Policy, please contact us:
By email: support@cardiophoenix.com
Cardio Phoenix Cookie Policy
What do we use cookies for?
We use cookies to recognize your repeat visits and preferences as well as to measure the effectiveness of our campaigns and analytic traffic. To learn more about cookies including how to disable them view our Cookie Policy. By clicking “I Accept” or “X” on this banner, or using our site, you consent to the use unless you have disabled them.
Updated 01 November 2019
This Cookie Policy explains how cookies and similar technologies (collectively, “Cookie(s)”) are used when you visit our Site. A “Site” includes our website, emails, and other applications owned and operated by Cardio Phoenix Inc. (the “Incorporated”, “our”, or “us”) as well as any other services that display this Cookie Policy. This policy explains what these technologies are and why they are used, as well as your right to control their use.
We may change this Cookie Policy at any time. Please take a look at the “LAST REVISED” date at the top of this page to see when this Cookie Policy was last revised. Any change in this Cookie Policy will become effective when we make the revised Cookie Policy available on or through the Site.
If you have any question, please contact us by email at info@cardiophoenix.com, or write to us at the following address: 44 Rosemead Close, Markham, Ontario, L3R 3Z3
1. What Is A Cookie?
A cookie is a small text file (often including a unique identifier), that is sent to a user’s browser from a website's computers and stored on a user’s computer's hard drive or on a tablet or mobile device (collectively, “Computer”). A Cookie stores a small amount of data on your Computer about your visit to the Site.
We may also use “web beacons” (also known as “clear GIFs” or “pixel tags”) or similar technologies on our Site to enable us to know whether you have visited a web page or received a message. A web beacon is typically a one-pixel, transparent image (although it can be a visible image as well), located on a web page or in an email or other type of message, which is retrieved from a remote website on the internet enabling the verification of an individual's viewing or receipt of a web page or message. A web beacon helps us to understand whether you came to our website from an online advertisement displayed on a third-party website, measure successes of email marketing campaigns and improve our website performance. They may also enable us to relate your viewing or receipt of a web page or message to other information about you, including your personal information. In many instances, web beacons rely on cookies to function properly, and so declining cookies will impair their functioning.
We place and access Cookies on your Computer; these Cookies are known as “first-party Cookies.” Cookies may also be placed and accessed by some of our third-party vendors, which are known as “third-party Cookies” and are described below. Some Cookies are "session Cookies," which means that they are temporary Cookies that are only stored on your device while you are visiting our Site. Other Cookies are "persistent Cookies," which means that they are stored on your device for a period of time after you leave our Site.
You can choose whether to accept Cookies by changing the settings on your browser. However, if you disable this function (or keep this function disabled, as set by default by certain browsers), your experience on the Site may be diminished and some features may not work as intended.
2. What Cookies Do We Use?
Below we list the different types of Cookies that are used on the Site that you are visiting.
To the extent any personal information is collected through first-party Cookies, our Privacy Policy applies and complements this Cookie Policy. Personal information collected through a third-party Cookie is subject to the privacy policy of that third party, and not our Privacy Policy.
Essential Cookies
Essential Cookies enable you to navigate the Site and to use its services and features. Without these necessary Cookies, the Site will not perform as smoothly for you as we would like it to and we may not be able to provide the Site or certain services or features.
Preference Cookies
Preference Cookies collect information about your choices and preferences, and allow us to remember language or other local settings and customize the Site accordingly.
Social Media Cookies
Social media Cookies are used to enable you to share pages and content you find interesting on our Site through third-party social networking and other websites. These Cookies may also be used for advertising purposes.
Analytics Cookies
Analytics Cookies collect information about your use of the Site, and enable us to improve the way it works. For example, Analytics Cookies show us which are the most frequently visited pages on the Site, help us record any difficulties you have with the Site, and show us whether our advertising is effective or not. Analytics Cookies allow us to see the overall patterns of usage on the Site, rather than the usage of a single person. We use information from Analytics Cookies to analyze the Site traffic, but we do not examine this information for individually identifying information.
Advertising Cookies
Advertising Cookies are set to manage our advertising. These Cookies collect information about your activities on this Site and other websites to provide you targeted advertising.
3. How Do I Manage Cookies?
You can change your Cookie settings above by opting out of all Cookies.
You may refuse or accept Cookies from the Site or any other website at any time by activating settings on your browser. Most browsers automatically accept Cookies, but you can usually modify your browser setting to decline Cookies if you prefer. If you choose to decline Cookies, you may not be able to sign in or use other interactive features of our Site that depend on Cookies. Information about the procedure to follow in order to enable or disable Cookies can be found at:
For more information about other commonly used browsers, please refer to
http://www.allaboutcookies.org/manage-cookies/.
Please be aware that if Cookies are disabled, not all features of the Site may operate as intended.
To opt-out of participating in Google Analytics data follow the instructions:
https://tools.google.com/dlpage/gaoptout.
If the Site has ads, some of the network advertisers, ad agencies and other vendors we work with to serve ads on our Site, third-party websites and across the internet, or analytics providers that provide us with information regarding the use of the Site and effectiveness of ads are members of the Network Advertising Initiatives, the Digital Advertising Alliance Self-Regulatory Program for Online Behavioural Advertising and/or the European Interactive Digital Advertising Alliance. To opt out from receiving interest-based advertising from some or all of the participating companies, please visit http://www.aboutads.info/choices/ and http://www.youronlinechoices.eu/ . Please note opting out through these mechanisms does not mean you will no longer be served advertising. You will still receive other types of online advertising from participating companies and any type of advertising from non-participating companies, and the web sites you visit may still collect information for other purposes.